If you change your mind, here is how returns work.
Return window
You have 14 days from delivery to request a return.
Condition
Items must be unused, in their original condition and original packaging.
How to return
Email support@elirati.com with your order number and we will guide you.
Refunds
Once we receive and inspect your return, your refund is issued to the original payment method within 5–10 business days.
Promotional bundles
For “Buy 1, Get 1 Free” orders, both items must be returned together to be eligible for a refund. Return shipping is the customer’s responsibility unless the item was faulty or incorrect.
LIVAY LIMITED — Business Registration No. 74583010
Unit B6, 12th Floor, Wing Wah Building, No. 677 King’s Road, Quarry Bay, Hong Kong